Mixer skipped while turning
followed instructional video the hardest part was removing the snap ring! once that was removed it was a piece of cake!
4 of 4 people found these instructions helpful
Bob from NORTH AUGUSTA, SC
The mixer would not spin.
Took the cover off of the transmission and replaced gears, pin and gasket and added new grease.
2 of 2 people found these instructions helpful
lisa from SAINT HELENA, CA
Stripped work gear- mixer wouldn't spin
Unplugged kitchen aide pro mixer
Used a square bit on drill to unscrew trim piece from mixer
Used same bit to remove top of mixer and again to expose the gears.
Used special pliers to remove the retaining ring.
Pulled off the top gear
Slid out a pin
Pulled off the worm gear
Replaced worm gear replaced pin replaced top gear used pliers to replace retaining ring.
Reassembled the mixer with drill.
1 of 1 people found these instructions helpful
Noise and no motion
1 Open case and get to the gear assembly 2 remove snap ring and remove gear
3 remove pin and remove and replace gear
1 of 1 people found these instructions helpful
Dan from Forest Grove, OR
Damaged gears
Watched the video several times. Once I received the parts, I watched it again to see specific sections. Repair was easy when I knew what to expect. It would help if the video could be in sections, so you would not have to watch the entire beginning in order to see later instructions. Also found the parts manual on line and ordering of parts was very easy and processed correctly by your company. Really appreciated your help.
1 of 1 people found these instructions helpful
Stripped gear
Steps: disassemble, clean, reassemble with new gear and new grease.
I used paint thinner to clean up and wash the old grease, kerosene would also be acceptable. In my case I used a solvent tank with a pump, since I have one, but it would have worked with solvent in a pan and a solvent brush. Then I let the cleaned parts dry overnight, though compressed air may have worked just as well.
1 of 1 people found these instructions helpful
I could not find in instructions what grease should be used.
0 of 1 people found these instructions helpful
michael from Bridgewater, NJ
The worm gear was skipping
I removed the 5 screws holding the cover. They were square but you can use a Phillips driver. Then I removed the cover on the transmission. All the gears have a place fairly easy to see where they all fit together. The only thing is there is a clip on the main shaft it will need to removed. If you don't have a clip spreader you'll need 2 screw drivers (flat ones). One to spread open the clip and one to slide up the clip take your time. There are two gears on top of each other. Remove the top gear set aside the bottom gear has a pin through the main shaft just pop it out set aside. Here is where the hammer comes in to play. Tap the shaft lightly while holding the mixer connector underneath. The gear is on the shaft snug. Now you'll have to remove the all the grease and replace with new grease. Install the new gear in reverse order. Then add the new grease. Take you time and clean the gasket on the transmission cover before you install it. Test before you install the cover. If all sounds good install the rest of the parts.
0 of 1 people found these instructions helpful
Beater would stop turning when mixing thick mixtures and make a clicking sound
Remove screw on back take metal band from around top of mixer in to black gear box remove 4 screws holding cover on carefully remove gears by hand no tools needed clean all grease and metal shavings out of gears and housing install new gear add new gear bearing grease available at any auto parts store and reassemble very easy takes less than 15 min
0 of 1 people found these instructions helpful
Jim from Hudson Falls, NY
I stripped the worm gear by overloading the mixer with bread dough.
It is very easy to get the mixer housing apart by removing the screws. the gears and drive are easy to get at and see after the grease is removed. The drive assembly is held on the shaft with a snap ring that that must have a good set of snap ring pliers to remove. After removing the stripped gear it is just a mater of replacing it with the new one. It is easy to see what has to be done. I would like to thank this site for for the super fast service. Jim
0 of 1 people found these instructions helpful
Bruce from Naperville, IL
0 of 1 people found these instructions helpful