Foot

Primary problem was a bad speed control plate (SCP). I removed the rear cap exposing the speed control plate and pressed the adjustment screw while I changed speeds. It started working but saw sparking on the SCP contacts. Decided to first change out the worm gear & grease. 3 oz container of grease is avialable from Amazon. Don't buy the 1# pkg. You'll end up tossing most of it out. Contrary to other posts you must use food-safe grease, in case a leak develops, which was the case here. New control plate arrived damaged but the site replaced it promptly. Plate is labeled with wire colors but hard to read in dim light. Suggest drawing a diagram of the wire colors & placement before disconnecting. Also spent extra time adjusting the 3 screws on the plate so the mixer operated smoothly at all speeds. Rubber foot was much smaller & taller than the others and caused the mixer to rock slightly. Trimmed off the top and it worked fine.

Just followed the installation instructions on the web site and the print instructions that came with the part. Great service and fast delivery. Now I have a brand new blender thank's to you.