Watch the install video
11746909-1-M-Whirlpool-WP9703438-Retaining Ring
Part Location Diagram of WP9703438 Whirlpool Retaining Ring
See part 22 in the diagram
Replacing your KitchenAid Mixer Retaining Ring
11746909-1-S-Whirlpool-WP9703438-Retaining Ring 360 view
( Grid squares measure 1x1 inch )
11746909-1-S-Whirlpool-WP9703438-Retaining Ring 11746909-2-S-Whirlpool-WP9703438-Retaining Ring 11746909-1-S-Whirlpool-WP9703438-Retaining Ring 360 view
Part Location Diagram of WP9703438 Whirlpool Retaining Ring Replacing your KitchenAid Mixer Retaining Ring

Retaining Ring WP9703438

Rated by 18 customers 

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Easy 

1- 2 hours 

Ratings submitted by customers like you who bought this part.

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$7.87
In Stock
Fix Number:
FIX11746909
Manufacturer #:
WP9703438
Manufactured by:
Whirlpool

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Product Description

Sometimes referred to as a retaining clip, the retaining ring is used to hold the drum support roller onto the shaft in your dryer. The clip may need to be replaced if you find that your dryer is noisy while tumbling or will not tumble at all. The retaining clip can also be used with stand mixers, to hold the pinion gear to the agitator shaft. This genuine OEM part is made entirely out of metal and measures approximately half an inch in diameter.

  • Works with the following brands:
    KitchenAid, Maytag, Whirlpool, Norge
  • Works with the following products:
    Mixer, Dryer, Refrigerator, Washer Dryer Combo
  • Fixes the following symptoms:
    Noisy
  • Part# WP9703438 replaces these:
    AP6013682, 4-10233, 410233, 4176072, 65100-1, 9703438 , WP9703438VP Show less
Works with the following brands:
KitchenAid, Maytag, Whirlpool, Norge
Works with the following products
Mixer, Dryer, Refrigerator, Washer Dryer Combo
Fixes the following symptoms
Noisy
Part Number Cross Reference
Part# WP9703438 replaces these:
AP6013682, 4-10233, 410233, 4176072, 65100-1, 9703438, WP9703438VP

Videos For installing this part.

Replacing your Retaining Ring

Replacing your Retaining Ring

Questions and Answers

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Drum Support Roller Kit
★★★★★
★★★★★
(10)
$13.49
In Stock
Part Number: FIX1570070
This OEM drum support roller kit contains the parts needed to replace one roller on your dryer. This kit includes one drum roller and two bearings. Most dryers use two drum rollers, and it is recommended to change both a...
Tumbler and Motor Belt
★★★★★
★★★★★
(9)
$32.39
In Stock
Part Number: FIX11757542
This is a single OEM dryer drum belt. It measures 100 inches in length, 3/8 of an inch wide and has five ribs and four grooves. Keep in mind that this rubber drum belt will stretch over time, so if you are comparing your...
Roller Shaft
$9.80
In Stock
Part Number: FIX11743031
The roller shaft is also known as a support roller shaft or a drum roller axle. It is a part in your dryer that the drum rollers spin on, helping your dryer to tumble. If your appliance is noisy while operating, or will ...
Blower Wheel with Clamp
★★★★★
★★★★★
(3)
$22.86
In Stock
Part Number: FIX2200270
The blower wheel is responsible for blowing heat into the dryer drum, and out of the exhaust vent. If you notice that your dryer is taking too long to dry or is make unusually loud noises, it may be time to replace the b...
Drum Roller Shaft Washer
$13.78
In Stock
Part Number: FIX11740748
This roller shaft washer is just under an inch in diameter and is used for some of Whirlpool's brands of clothes dryers.Sold individually.
Roller Shaft Hex Nut
$5.37
In Stock
Part Number: FIX11741054
This roller shaft hex nut measures well under an inch long. It is made of metal and is used for Maytag brand clothes dryers.
Affresh Washing Machine Cleaner - 3 pack
$12.58
In Stock
Part Number: FIX1960673
This front load washer cleaner removes odor-causing residue. Use it once a month and it will keep your machine fresh and clean. Package comes with 3 tablets.
Produce Preserver Filter
$21.50
In Stock
Part Number: FIX3503014
Fresh Flow Produce Preserver is made for your refrigerator to help keep produce fresh for longer by absorbing the chemical, ethylene, that causes your fruits and vegetables to ripen quicker. Your produce could be fresh f...
Affresh Dishwasher Cleaner Tablets - 6
$19.09
In Stock
Part Number: FIX12345667
Affresh dishwasher Cleaner is specially formulated to help remove limescale and mineral build-up that can be unsightly and could affect your dishwasher's performance. Each tablet is designed to clean inside your machine ...
Cooktop Cleaning Cream
$15.57
In Stock
Part Number: FIX12717774
Make your cooktop shine with Frigidaire ReadyClean Glass and Ceramic Cleaner. Our scratch-free, streak-free formula removes smudges, grease, burnt-on food, dirt and oil, while protecting and polishing to repel dust and d...
Cooktop Cleaner
$17.74
In Stock
Part Number: FIX3492527
Sold individually.
Affresh Cleaner
$19.09
In Stock
Part Number: FIX2367638
There are 6 tablets in each package and it is suggested to use every month. These keep the dishwasher fresh by dissolving and removing odor.
View More View Less
Drum Support Roller Kit
$13.49
In Stock
Part Number: FIX1570070
Tumbler and Motor Belt
$32.39
In Stock
Part Number: FIX11757542
Roller Shaft
$9.80
In Stock
Part Number: FIX11743031
Blower Wheel with Clamp
$22.86
In Stock
Part Number: FIX2200270
Drum Roller Shaft Washer
$13.78
In Stock
Part Number: FIX11740748
Roller Shaft Hex Nut
$5.37
In Stock
Part Number: FIX11741054
Affresh Washing Machine Cleaner - 3 pack
$12.58
In Stock
Part Number: FIX1960673
Produce Preserver Filter
$21.50
In Stock
Part Number: FIX3503014
Affresh Dishwasher Cleaner Tablets - 6
$19.09
In Stock
Part Number: FIX12345667
Cooktop Cleaning Cream
$15.57
In Stock
Part Number: FIX12717774
Cooktop Cleaner
$17.74
In Stock
Part Number: FIX3492527
Affresh Cleaner
$19.09
In Stock
Part Number: FIX2367638

Installation Instructions Provided by Fix customers like you.

Average Repair Rating: 3.0 / 5.0, 18 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Customer:
Brian from Novi, MI
Parts Used:
WP6-3129480, WP6-3037050, WPY312959, WPY312527, 306508, 12001541, WP9703438, WP354987
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
Squeaking noises while running dryer
Followed the Video Directions from website. All went as planed. The dryer is running like new now.
13 of 14 people found this instruction helpful.
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Customer:
Tim from PORTLAND, OR
Parts Used:
WP6-3700340, WP6-3129480, WP33002535, 306508, 12001541, WP9703438
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
Dryer was a bit noisy with a full load of wet clothes
As per the repair videos on the site, I searched the internet for a couple of supplementary videos just to make sure I was doing it correctly. It was was all pretty easy. Expect to vacuum out and clean out the interior of the dryer. Also, to make things easier, disconnect the bulkhead and exterior like in the video, but also keep the top flipped up until reassembling, it'll make it much easier. When reinstalling the belt, remember how the belt is going to go around the pulley, you'll have to do this without sight as the barrel will the way and you won't be able to see what you're doing. It's really not hard but just keep this in mind. Also, as you disassembling, it would help to snap some pictures of where each screw goes and how; reassembly was a tiny bit tricky as I didn't do this.
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8 of 9 people found this instruction helpful.
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Customer:
Bob from NORTH AUGUSTA, SC
Parts Used:
W11086780, WP9709511, WP9707223, WP9703438, W11192795, W11200218
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
The mixer would not spin.
Took the cover off of the transmission and replaced gears, pin and gasket and added new grease.
7 of 7 people found this instruction helpful.
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Customer:
David from Myrtle Beach, SC
Parts Used:
WP22002263, 12001541, WP9703438
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Dryer would squeek loudly
Removed door, and front bezel. Write the colors of the wires next to the door switch and the moisture sensor on the bezel so that you can remove the wires, this makes it easier. Lifted top up and pulled drum out, but did not remove belt. Inspected wheels and roller shaft. Needed to replace (2) Roller Wheels, (1) Roller Shaft, (2) Retainin g Rings, & (2) Shaft Washers. Ordered parts from the site. Removed the Retaining rings. The retaining ring tool I bought from the hardware store did not fit the holes in the retaining ring, so I had to file the tips down. Once the retaining rings are removed, the washers and rollers come off easily. The Roller Shaft can be removed by loosening the nut on the back side of the shaft. Inserted new shaft and tightened nut, then replaced both rollers, and washers, and reinstalled the Retaining rings. Put drum back in place, tied all wires back in and reinstalled front bezel and door.
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3 of 3 people found this instruction helpful.
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Customer:
John from Zephyr, TX
Parts Used:
WP33002535, 33001917A, 12001541, WP9703438
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
The roller bearings worn out causing belt to break
First thing was to watch this video on Youtube on the take down of this dryer and determine what caused the malfunction.
3 of 5 people found this instruction helpful.
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Customer:
R. from Billings, MT
Parts Used:
WPY312959, Y303836, WP9703438
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
Blower wheel slipping on shaft
watched a Youtube video how to open the dryer, located the problem, ordered parts, replaced, closed up the machine and drank a beer.
2 of 3 people found this instruction helpful.
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Thank you for voting!
Customer:
James from MOGADORE, OH
Parts Used:
WP9703438, WP33002535, 33001790
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set
The blower wheel was deteriorating around the axle
Step 1. I disconnected the electrical outlet Step 2. Took the front panel then the door and then the panel that holds the tumbler. Took the belt off the tumbler then the tumbler. Took the housing cover for the blower wheel off. Took the clip off the blower wheel to the axle of the motor. Replaced with new blower wheel and belt and cl eaned the inside of the dryer.
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1 person found this instruction helpful.
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Customer:
KHANH from Seattle, WA
Parts Used:
Y303836, WP9703438
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Makes Noise
Remove 2 screws under front Panel and take the front panel out. Then remove 4 screws and then remove the support drum panel out. Remove old blower. and replace the new one. Continue with reverse above steps.
1 person found this instruction helpful.
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Customer:
RONALD from PHILIPSBURG, PA
Parts Used:
WP33002535, WP33001807, 33001790, WP33001789, WP9703438
Difficulty Level:
Easy
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
Broken fan blade destroyed housing
I found an instruction video that explained the steps.It did not explain how to replace the rear seal or felt.After i replace the front felt following the video it was simple.Getting the felt to form or fit the drum was not shown .I put the drum next to the felt and used the cotter key puller to flip the seal to the correct position.
0 of 1 people found this instruction helpful.
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Customer:
Ken from Middletown, PA
Parts Used:
WP33002535, WP33001807, 306508, 12001541, WP9703438
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers, Socket set
dryer runs noisy
The only additional step I incorporated was to place a block of wood under the tension pulley arm to hold it in the full off position while installing the drive belt. This was very helpful especially since you are working by feel while threading the drive belt onto the motor pulley and tension pulley. Once they are in place the wood block can be removed to engage the tension pulley. The instruction videos brought out a couple of helpful tips that made the repair successful.
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0 of 1 people found this instruction helpful.
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Model Compatibility

This part works with the following models:
Fix Number: FIX11746909
Manufacturer Part Number: WP9703438
Brand
Model Number
Description
KitchenAid
3K45SS
Mixer
KitchenAid
3K5SS
Mixer
Whirlpool
3KSM150PSTAQ0
Mixer
KitchenAid
3KSM150PSTAQ5
Mixer - Kitchenaid Stand Mixer
Whirlpool
3KSM150PSTBM0
Mixer - Stand Mixer
KitchenAid
3KSM150PSTBM5
Mixer - Kitchenaid Stand Mixer
KitchenAid
3KSM150PSTBW0
Mixer - MIXER
KitchenAid
3KSM150PSTCB0
Mixer - MIXER
KitchenAid
3KSM150PSTCL0
Mixer - MIXER
KitchenAid
3KSM150PSTCU0
Mixer - MIXER
Whirlpool
3KSM150PSTDR0
Mixer
KitchenAid
3KSM150PSTDR5
Mixer - Model # 3ksm150pstdr5 Official Kitchenaid Stand Mixer
KitchenAid
3KSM150PSTER0
Mixer - MIXER
KitchenAid
3KSM150PSTER5
Mixer - Model # 3ksm150pster5 Official Kitchenaid Stand Mixer
KitchenAid
3KSM150PSTGA0
Mixer - MIXER
Whirlpool
3KSM150PSTIC0
KitchenAid
3KSM150PSTIC5
Mixer - Model # 3ksm150pstic5 Official Kitchenaid Stand Mixer
Whirlpool
3KSM150PSTLR0
Mixer
KitchenAid
3KSM150PSTLR5
Mixer - Kitchenaid Stand Mixer
Whirlpool
3KSM150PSTMH0
Mixer - Stand Mixer
KitchenAid
3KSM150PSTMH5
Mixer - Kitchenaid Stand Mixer
KitchenAid
3KSM150PSTMY0
Mixer - MIXER
KitchenAid
3KSM150PSTOB0
Mixer - MIXER
Whirlpool
3KSM150PSTPA0
Mixer - Stand Mixer
KitchenAid
3KSM150PSTPA5
Mixer - Model # 3ksm150pstpa5 Official Kitchenaid Stand Mixer
Whirlpool
3KSM150PSTPK0
KitchenAid
3KSM150PSTTG0
Mixer - MIXER
Whirlpool
3KSM150PSTVB0
Mixer - Stand Mixer
KitchenAid
3KSM150PSTVB5
Mixer - Kitchenaid Stand Mixer
KitchenAid
3KSM150PSTWH0
Mixer - MIXER
Retaining Ring
$ 7.87
  In Stock
✖
Stock Status
 In Stock

Item is in stock and will ship today if your order is placed before 4:00 PM Eastern Standard Time.

If your order is placed after 4:00 PM EST, the in stock items will ship on the next business day.

 On Order

Item is not in stock and usually ships 3-5 business days from the time you place your order.

 Special Order

Item is not in stock and usually ships 10-15 business days from the time you place your order.

 NLA - No Longer Available

This item is no longer being made by the manufacturer, and cannot be added to your shopping cart.