Tried opening my garage door when it was frozen to the ground resulting in a busted chain guide and pulley.

Step 1. I disconnected the power supply so no further damage could occur. Step 2. I got my osha approved step chair to diagnose the damage. Visually saw the broken pulley on the wall bracket, and broken chain spreader on the garage opener. Recorded model and serial numbers along with photographs of broken parts. Step 3 Looked online for the model number which lead me to parts at fix.com. There were other sites, but fix was simple enough and had enough information to confirm they did indeed stock the right parts I needed. Step 4 Wait a few days for delivery, the parts arrived in a plastic bag containing a box protecting the parts in shipping. Step 5 When 14 yr old son comes home I tell him what needs to be done and he does it without my help to much of my surprise. It must have been an easy fix. He even reprogrammed the travel route and got it working good as new.

Thank you fix.com for your easy to navigate website simplifying the parts finding process.