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Rob
December 21, 2022
I noticed this repairs agitator not spinning. My agitator spins but the tub does not spin on the spin cycle, but the agitator spins fast, then stops when the tub doesn’t spin. I’m thinking this switch is not working to engage the tub gear on the pulley. Does that sound accurate? Thank you!!!
For model number 11025132411
Hello Rob, thank you for contacting us. Yes, the most probable cause of the issue is a failed actuator, part number FIX16221077. It moves an inner gear inside the gear case to initiate the wash or spin cycle. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
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Rudy
18 days ago
Drum spin and stop
For model number 11022352510
Hi Rudy, thank you for reaching out. We have concluded that the issue is probably with the shift actuator, part number FIX16221077. It tells the washing machine when to shift from one function to another. We would recommend replacing the actuator to fix the issue. We hope this sorts out your problem!
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