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Videos For installing this part.
Replacing your Suspension
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Jonal
November 3, 2021
So I replaced the suspension rods but the machine still shakes extremely violent like. What else can be a factor in this situation? You guys are amazing and have helped out a lot
For model number MVWX655DW1
Hi Jonal,
Thank you for your question. If you have replaced the suspension rods and the washer is still shaking, there are some other parts that you will need to check to see which one is causing the issue. You will also need to check the the suspension rod supports, the drive belt, the drive hub kit, the washer drive pulley and the lid bumper. You will find the information on how to test these parts under Free Repair Help and Instant Repairman on our website. We hope this helps! Good luck with the repair!
There are four suspension rods on my Kenmore washer. Is that for one or for all four?
Hello Bruce, Thank you for the question. The Suspension Rods are sold as a kit of 4. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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RICHARD
December 4, 2022
Hello, the top loader is 3 years, shaking very badly, and dancing across the floor in the spin cycle, I replaced the rods and hub, cleaned everything, and made sure the shaft itself wasn't shaking or loose (all the teeth were sheared off of the hub). I could still hear fluid in the balance ring but now it shakes worst than it did before...Help! Thank you, Rich Oh also made sure it was level!
For model number MVWX655DW1
Hello Richard, thank you for reaching out. Based on our research, we would recommend checking the following parts to fix your issue: suspension, part number FIX12347546, leveling leg, part number FIX11757131, and drive pulley, part number FIX10057144. Please reach out to customer service if you need help placing an order. Glad to be of help!
I replaced all 4 suspension rods, but it still shakes violently during the spin cycle. Is there a counter balance spring? Or some other piece that may be broken? I can’t find any videos for my model washer that can diagnose any other problems.
For model number Kenmore 11022352511
Hi Neal, thank you for asking. Since you have replaced the suspension rods and that did not solve the issue, we would recommend replacing leveling legs, part number FIX11757131, to fix the problem. It supports the washing machine and helps it stay stable during use. We hope this helps, good luck with this repair!
Suspension springs are rubber straps (all 4 broken). Is there a part # or replacement with coil springs? If so part # ?
For model number WTW5000DW2
Hello Elden, Thank you for the question. The Springs on the Suspension Rods are only sold as part of the Rods, Fix Number: FIX12347546, Sorry we are not showing a Rubber Strap for this model. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Chris A - December 10, 2023
Verified Purchase
Easy fix
It took less than 30 minutes to do this myself
Model Compatibility
This part works with the following models:
Fix Number: FIX12347546
Manufacturer Part Number: W11130362
Some of the parts we sell are eligible for mail-in rebates since we can recycle them. We will display any applicable rebates in your shopping cart. To redeem your rebate, contact Customer Service after you have received your part.
