We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.
9 questions answered by our experts.
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched. Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Matt
December 29, 2021
The double yellow cable has a number 73 on it in the picture. I think it’s a stat of some sort. Can you buy these separately?
For model number 07771743295
Hi Matt,
Thank you for your question. The wires would be sold with the thermocouple. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
2 people found this helpful.
Was this helpful?
Thank you for voting!
Jeff
December 22, 2023
There is a small part on teh top of the thermocoil assemble - I think it's a heat sensor. It has a blue wire on one side and red on the other. The blue wire has come lose on mine. Is that heat sensor sold separately?
For model number BES870XL
Hello Jeff, Thank you for your inquiry. We do not show that this part is available separately. We hope this helps.
1 person found this helpful.
Was this helpful?
Thank you for voting!
Sorin
October 19, 2021
Is this part for 120 vac ?
For model number Belville 870xl
Hello Sorin, Thank you for the question. This is 120 Volts and 1600 Watts. We hope this helps!
Was this helpful?
Thank you for voting!
Vince
November 18, 2021
When it says "special order"....how long would it take to ship (Canada)?
For model number BES870Xl
Hello Vince, Thank you for the question. Special order means we do not keep them in stock and order them in from DeWALT once we have an order for one. As long as DeWALT has stock ready to ship, this takes about 10-15 Business Days for the part to arrive at the Warehouse and approximately 3-7 business days to ship out and arrive to the customer within the US, we do not ship to Canada at this time sorry . We hope this helps!
Was this helpful?
Thank you for voting!
Sonny
December 9, 2021
Will this thermocoil work on my Breville BES840XL Infuser Expresso Machine?
For model number Breville BES840XL Infuser
Hello Sonny, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is Fix Number: FIX12008839. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Hello Matt, thank you for your question. Sadly, we only ship within the continental USA. We hope this helps.
Was this helpful?
Thank you for voting!
Anderson
April 22, 2022
The double yellow cable is numbered 73 in the picture. I have the same problem as the yellow wires have come loose from the part. What is this part for? Would the machine activate to work? Can't buy the part separately?
For model number BES860X
Hello Anderson, Thank you for your inquiry. The thermocoil is part of the heating system and the coffee maker would not heat up without it. The yellow wiring harness is only available as part of this part. We hope this helps and if you need a part in the future and need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Was this helpful?
Thank you for voting!
Ignacio
November 23, 2022
My expresso machine was affected by a power surge recently and it would not turn on. I replaced the PCB board, and was able to turn it on but now when I pour a shot a lot a steam comes out of the group head with minimal water coming out. In addition the machine has been heating more than usual. Could replacing the “thermocoil complete assembly” address the steam and heating issue?
For model number Breville Barista Express 870XL
Hello Ignacio, thank you for reaching out. Yes, it is possible that the thermocoil is not working properly after the power surge as it is responsible for controlling the steam function in espresso machines. We recommend that you replace the thermocoil assembly, part number FIX12008582, to resolve the problem with your appliance. If you require assistance to place an order, please contact customer service. We hope that helps!
Was this helpful?
Thank you for voting!
Paul
March 18, 2023
The espresso maker started tripping the circuit breaker after a few minutes during use and now it trips the breaker as soon as its plugged in. Is this due to a bad thermacoil or is it a symptom of something different?
For model number BES870XL
Hi Paul,
Thank you for your question. If your espresso maker is tripping the breaker, there are some parts that you will need to check to see which one is causing the issue. We recommend checking the thermocouple assembly, the power cord, the gasket and the electronic control board. Once you have determined the part you need, please call customer service. We look forward to hearing from you!
Some of the parts we sell are eligible for mail-in rebates since we can recycle them. We will display any applicable rebates in your shopping cart. To redeem your rebate, contact Customer Service after you have received your part.
