Control Panel with Touchpad - Black

When checking the Internet for solutions, none were found for this problem. After checking all the obvious things (Door switch, overflow switch, temperature sensor, etc.,), it became obvious that the problem was in either the keypad panel or the control board. Luckily, I was able to obtain a Whirlpool service technician's troubleshooting ... Read more guide for this series of dishwashers. I would like to pass on the instructions for determining whether the problem was the keypad panel or the control board. As follows: Shut off the power. Open the dishwasher door and remove the keypad/console assembly (6 TORX screws). CAREFULLY disconnect the ribbon connection from the control board. (at P1). Temporarily screw the keypad console back on the door. Reconnect the power with the door open. Wait 5 seconds. Close the door. If the control board is OK, the dishwasher will respond by turning on the drain motor for 2 minutes. If so, the problem is in the keypad, and the keypad should be replaced. If not, then the control board needs to be replaced. I found that the washer drain motor operated with the keypad console disconnected, so I ordered and replaced the keypad console. The dishwasher now operates like new. I hope that this note helps anyone else who has a similar problem with their dishwasher. This trick may also work for other dishwashers made by Whirlpool for several other companies.