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2 questions answered by our experts.
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Michael
February 22, 2022
Where can I find the model number on my vintage PROFORMA grill with the stainless steel work surface, approx 20 years old??
Also, I cannot find replacement part for the plastic charcoal bin, which melted from fire bowl heat. Mine is NOT the same configuration as the new straight-down charcoal bin. Thanks.
Hi Michael,
Thank you for your question. The model number can be found on the lid damper. If you could resubmit your question with this information, we would be happy to help you. We are open 7 days a week. We look forward to hearing from you!
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Antonia
October 25, 2022
You have the Performer charcoal bin. Does the bin come with the retaining cable?
For model number Performer
Hello Antonia, thank you for contacting us. This charcoal bin, part number FIX10511860, does not come with a retaining cable or chain. If you need a charcoal bin retaining chain, part number FIX16391216, is a good match for this bin. Customer service is always available to help you place an order if you are having trouble doing so. Good luck with your repair.
Some of the parts we sell are eligible for mail-in rebates since we can recycle them. We will display any applicable rebates in your shopping cart. To redeem your rebate, contact Customer Service after you have received your part.