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Karen
January 10, 2022
Pilot keeps going out on my monessan hearth tpb24nv. I can relight the pilot and it stays on and runs for awhile but eventually the pilot clicks off again. What do you suggest is wrong?
For model number TPB24NV
Hello Karen, thank you for your question. We have researched the model you have provided, and we would suggest the Pilot Assembly, part number FIX10409032. It sounds like the thermocouple needs to be replaced which is included in this part. If you need help placing an order, our customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Some of the parts we sell are eligible for mail-in rebates since we can recycle them. We will display any applicable rebates in your shopping cart. To redeem your rebate, contact Customer Service after you have received your part.