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Idler Pulley Assembly

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11743765-1-S-Whirlpool-WP691366-Idler Pulley Assembly
11743765-2-S-Whirlpool-WP691366-Idler Pulley Assembly
11743765-3-S-Whirlpool-WP691366-Idler Pulley Assembly
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This part provides the tension required for a multi-ribbed belt. It also serves to help the belt to rotate the drum. This arm is what attaches to the idler pulley wheel.

This part works with the following brands: Kenmore, Whirlpool, KitchenAid, Roper, Estate, Crosley, Inglis, Maytag, Amana, Admiral, Magic Chef.

This part works with the following products: Dryer, Washer Dryer Combo, Wall Oven.

This part fixes the following symptoms: Will not tumble, Noisy, Will not start, Takes too long to dry.

Fix Part Number: FIX11743765
Manufacturer Part Number: WP691366
Manufactured by: Whirlpool

Installation Videos

Replacing your Kenmore Dryer Idler Pulley Assembly
Watch this how to video with simple, step-by-step instructions for a successful DIY repair.
Fixes the following symptoms:
  • Dryer drum is not rotating
  • Dryer is making a squealing noise while the dryer is in use
Tools used for this repair:
  • 5/16 Nut Driver
  • Phillips Screw Driver
  • Putty Knife

Installation Instructions

Showing 1-10 of 19 Instructions
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Not spinning

follow the vidio

Were these instructions helpful?

6 of 7 people found these instructions helpful
Parts Used: Idler Pulley Assembly , Multi Rib Belt - 92-1/4"
Difficulty Level: Very Easy
Total Repair Time: 30 - 60 mins
Tools: Screw drivers
Customer: carolyn from phila, PA

Dryer drum would not tumble (rotate)

Take out dryer screen, and remove 2 retaining screws. Use putty knife to push both clips on the front corners of the top of the dryer to lift top off. The front of the dryer only has 2 retaining screws around where the clips are to remove the top. Remove those screws then lift up to disengage the hooks the front is sitting on. The drum should hang freely. Remove old belt/idler pulley assembly. When the new belt and pulley assembly are installed (slide the new belt around the drum, through the pulley assembly and around the shaft to the motor), rotate the drum a couple times to make sure it is lined up correctly. Then reassemble the dryer.

Were these instructions helpful?

2 of 2 people found these instructions helpful
Parts Used: Idler Pulley Assembly , Multi Rib Belt - 92-1/4"
Difficulty Level: Really Easy
Total Repair Time: 15 - 30 mins
Tools: Nutdriver, Pliers, Screw drivers
Customer: charlie from orlando, FL

My dryer drum wouldn't turn

Disconnected the electrical plug from the wall and disconnected the dryer vent. Removed drum from dryer. Replaced idler pulley assembly with new part. Replaced the broken belt with new one.

Were these instructions helpful?

1 of 1 people found these instructions helpful
Parts Used: Idler Pulley Assembly
Difficulty Level: Really Easy
Total Repair Time: 15 - 30 mins
Tools: Screw drivers
Customer: Laurie from AUBURN, MA

The dryer squeeled the full time it was turned on.

I called my boyfriend

Were these instructions helpful?

1 of 1 people found these instructions helpful
Parts Used: Idler Pulley Assembly , Rear Drum Support Roller Kit , Multi Rib Belt - 92-1/4"
Difficulty Level: Easy
Total Repair Time: 30 - 60 mins
Tools: Nutdriver, Screw drivers, Socket set
Customer: Cathy from WHITE HAVEN, PA

Squeeks like crazy while running

I replaced the drum rollers, belt and idler pulley, I had an 80-90% chance that it would fix the issue. The video on the website was spot on in every phase of the repair - just follow it as shown. By spending $45, I bet I'll get many more years out of this machine.

Were these instructions helpful?

1 of 1 people found these instructions helpful
Parts Used: Idler Pulley Assembly , Rear Drum Support Roller Kit , Multi Rib Belt - 92-1/4"
Difficulty Level: Easy
Total Repair Time: 30 - 60 mins
Tools: Screw drivers, Wrench set
Customer: David from Rochester, NH

No heat,dryer belt was broken,drum wheels were replaced

Just like you showed in your instructions. But I am going to put the old idler pulley back in cause the new one makes a loud whining noise. Other than that it should be fine. The service I received from you guy's was great.This was a simple repair. Thank's again Bill

Were these instructions helpful?

0 of 1 people found these instructions helpful
Parts Used: Idler Pulley Assembly , Rear Drum Support Roller Kit , Multi Rib Belt - 92-1/4"
Difficulty Level: Easy
Total Repair Time: 30 - 60 mins
Tools: Screw drivers, Socket set
Customer: william from phoenix, AZ

Idler pulley froze up.

Replaced idler pulley, and belt. Also changed drum rollers while had everything open. Followed online videos. Worked perfect.

Were these instructions helpful?

0 of 1 people found these instructions helpful
Parts Used: Idler Pulley Assembly , Rear Drum Support Roller Kit
Difficulty Level: Really Easy
Total Repair Time: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Everette from Winnsboro, SC

19 year old dryer wouldnt spin.

My dad followed the repair instructions your company enclosed with the parts & it all worked out smoothly.

Were these instructions helpful?

0 of 1 people found these instructions helpful
Parts Used: Idler Pulley Assembly , Multi Rib Belt - 92-1/4"
Difficulty Level: Really Easy
Total Repair Time: 15 - 30 mins
Tools: Screw drivers
Customer: Carole from WESTBURY, NY

My dryer didn't get hot

My friend diagnosed the problem. I ordered the part. Two days later, it arrived. I installed it, according to the instructions, that were provided. My clothes are dry, again.

Were these instructions helpful?

0 of 1 people found these instructions helpful
Parts Used: Idler Pulley Assembly , Thermal Cut-Off Kit
Difficulty Level: Very Easy
Total Repair Time: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: Ferdinand from New Windsor, NY

I just replaced the igniter, and vacuumed the dryer. After one day of use, the belt broke.

Purchased the belt and the idler pulley. Cleaned the rollers and used dry lube on the wheel bearings. Simple enough, lift the top after disconnecting the screen shoot. Pop up the lid. Dis connect two screws on inside, lift front panel off the bottom hooks, disconnect door switch. pull out drum. install belt and assembly. Close up dryer and done.

Were these instructions helpful?

0 of 1 people found these instructions helpful
Parts Used: Idler Pulley Assembly , Multi Rib Belt - 92-1/4"
Difficulty Level: Easy
Total Repair Time: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: JAIME from EL PASO, TX
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Model Cross Reference List

This part works with the following models:

Fix Number: FIX11743765
Manufacturer Part Number: WP691366


Brand Model Number Description
Kenmore10686294140Dryer
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Kenmore10686294540Dryer
Kenmore10686294740Dryer
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