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See part 9 in the diagram
Replacing your Kenmore Dryer Idler Pulley Assembly play video
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Idler Pulley Assembly

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1 Review
$18.32
Fix Number: FIX11743765
Manufacturer #: WP691366
Manufactured by: Whirlpool

Product Description

The idler pulley is found in your dryer and provides tension to the belt in order to rotate the drum. If your clothes are taking a long time to dry, the machine is noisy while operating, or the dryer will not start or tumble, there may be an issue with the idler pulley assembly. To replace this part, you will need to lift the top and remove the front panel of the dryer. You will want to take note of how the drum belt is positioned so it can be put back in place once the new idler pulley is in place. While you have the appliance opened up and accessible, you may want to consider replacing the drum belt at this time.

Videos For installing this part.

Replacing your Idler Pulley Assembly

Replacing your Idler Pulley Assembly play video
Questions and Answers

Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

1 question answered by our experts.
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    Ed
    November 2, 2022
    My dryer is making a loud tumbling noise almost as if it has tennis shoes in it we have replaced the service kit ‘n roll with new rollers and a new shaft. How can I tell if the guides on the front of the drive are wore out the ones that are plastic
    For model number 110.65132411
    Hello Ed, thank you for reaching out. We recommend checking the belt, part number FIX346995, and the idler pulley assembly, part number FIX11743765, to resolve your problem. If the glides have worn out, the drum can start binding, causing the motor to not work. If you require assistance to place an order, please contact customer service. We hope that helps!

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      Installation Instructions Provided by Fix customers like you.

      Average Repair Rating: 3.8 / 5.0, 21 reviews.
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      • Customer:
        carolyn from phila, PA
      • Parts Used:
        WP691366, 341241
      • Difficulty Level:
        Very Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Screw drivers
      not spinning
      follow the vidio
      35 of 42 people found this instruction helpful.
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      Thank you for voting!
      • Customer:
        charlie from orlando, FL
      • Parts Used:
        WP691366, 341241
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Nutdriver, Pliers, Screw drivers
      Dryer drum would not tumble (rotate)
      Take out dryer screen, and remove 2 retaining screws. Use putty knife to push both clips on the front corners of the top of the dryer to lift top off. The front of the dryer only has 2 retaining screws around where the clips are to remove the top. Remove those screws then lift up to disengage the hooks the front is sitting on. The drum should hang freely. Remove old belt/idler pulley assembly. When the new belt and pulley assembly are installed (slide the new belt around the drum, through the pulley assembly and around the shaft to the motor), rotate the drum a couple times to make sure it is lined up correctly. Then reassemble the dryer.
      18 of 19 people found this instruction helpful.
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      • Customer:
        Dennis from NOBLESVILLE, IN
      • Difficulty Level:
        Easy
      • Total Repair Time:
        1- 2 hours
      • Tools:
        Nutdriver, Pliers, Screw drivers
      The drum was loud
      Unplugged appliance, lifted dryer lid, took front off, relpaced rollers, belt, idler arm.The dryer is much quieter running.
      6 of 11 people found this instruction helpful.
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      • Customer:
        Cathy from WHITE HAVEN, PA
      • Parts Used:
        WP691366, 349241T, 341241
      • Difficulty Level:
        Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Nutdriver, Screw drivers, Socket set
      The dryer squeeled the full time it was turned on.
      I called my boyfriend
      5 of 6 people found this instruction helpful.
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      • Customer:
        Everette from Winnsboro, SC
      • Parts Used:
        WP691366, 349241T
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Nutdriver, Screw drivers
      Idler pulley froze up.
      Replaced idler pulley, and belt. Also changed drum rollers while had everything open. Followed online videos. Worked perfect.
      2 of 2 people found this instruction helpful.
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      • Customer:
        James from WAKE VILLAGE, TX
      • Parts Used:
        WP691366
      • Difficulty Level:
        Very Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Screw drivers, Socket set
      Dryer was making a squeaking noise, changed idler pulley, but need to replace the rollers which they are no longer available. Looked on amazon and found what I needed.
      Unplug dryer, pry up top of dryer, take the two Phillips head screws from the lint screen and lift the top up. Remove two screws from front panel, lift up front panel and remove. Take tension off of pulley and remove belt from pulley and motor wheel. Remove idler pulley and reinstall.
      1 person found this instruction helpful.
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      • Customer:
        Laurie from AUBURN, MA
      • Parts Used:
        WP691366
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Screw drivers
      My Dryer drum wouldn't turn
      Disconnected the electrical plug from the wall and disconnected the dryer vent. Removed drum from dryer. Replaced idler pulley assembly with new part. Replaced the broken belt with new one.
      1 person found this instruction helpful.
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      • Customer:
        william from phoenix, AZ
      • Parts Used:
        WP691366, 349241T, 341241
      • Difficulty Level:
        Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Screw drivers, Socket set
      no heat,dryer belt was broken,drum wheels were replaced
      Just like you showed in your instructions. But I am going to put the old idler pulley back in cause the new one makes a loud whining noise. Other than that it should be fine. The service I received from you guy's was great.This was a simple repair. Thank's again Bill
      1 person found this instruction helpful.
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      • Customer:
        David from Rochester, NH
      • Parts Used:
        WP691366, 349241T, 341241
      • Difficulty Level:
        Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Screw drivers, Wrench set
      Squeeks like crazy while running
      I replaced the drum rollers, belt and idler pulley, I had an 80-90% chance that it would fix the issue. The video on the website was spot on in every phase of the repair - just follow it as shown. By spending $45, I bet I'll get many more years out of this machine.
      1 person found this instruction helpful.
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      • Customer:
        Carole from WESTBURY, NY
      • Parts Used:
        WP691366, 341241
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Screw drivers
      19 year old dryer wouldnt spin.
      My dad followed the repair instructions your company enclosed with the parts & it all worked out smoothly.
      0 of 1 people found this instruction helpful.
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      Customer Reviews
      Average Rating: (1 Review)
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          Model Compatibility
          This part works with the following models:
          Fix Number: FIX11743765
          Manufacturer Part Number: WP691366
          Brand
          Model Number
          Description
          Kenmore
          10686294140
          Dryer
          Kenmore
          10686294340
          Dryer
          Kenmore
          10686294540
          Dryer
          Kenmore
          10686294740
          Dryer
          Kenmore
          10686294840
          Dryer
          Kenmore
          10688419100
          Dryer
          Kenmore
          10688419300
          Dryer
          Kenmore
          110088732791
          Washer Dryer Combo
          Kenmore
          1101820299
          Washer Dryer Combo - WASHER DRYER LAUNDRY SYSTEM
          Kenmore
          11060012000
          Dryer
          Kenmore
          11060012001
          Dryer
          Kenmore
          11060012002
          Dryer
          Kenmore
          11060022010
          Dryer
          Kenmore
          11060172000
          Dryer
          Kenmore
          11060172001
          Dryer
          Kenmore
          11060172002
          Dryer
          Kenmore
          11060202990
          Dryer
          Kenmore
          11060212990
          Dryer
          Kenmore
          11060232000
          Dryer
          Kenmore
          11060232001
          Dryer
          Kenmore
          11060232002
          Dryer
          Kenmore
          11060522900
          Dryer
          Kenmore
          11060602990
          Dryer
          Kenmore
          11060612990
          Dryer
          Kenmore
          1106062110
          Dryer
          Kenmore
          11060622990
          Dryer
          Kenmore
          11060702990
          Dryer
          Kenmore
          11060712990
          Dryer
          Kenmore
          11060722990
          Dryer
          Kenmore
          11060724990
          Dryer