Spring,Hinge

Checked to make sure drain hose had room on length to pull unit forward (it did)
Unscrewed 2 small screws at top holding it to counter top.
Removed lower kickplate panel and insulation.
Slid unit forward only about a foot or less...just till you can see springs. (there are no side panels on your dishwasher)
Saw one cab ... Read more le was totally snapped, other was weak and frayed.
Took picture of assembly first...then just removed spring and cable from pulley and door latch and reattached new parts in about 30 seconds. (Nothing to it!)
Did both sides. You'd be crazy to mess with the job for only one side, etc.
Note: Always do both spring and cable sets at same time. Springs may "look" fine...but after several years you can feel the difference in tightness when you pull to connect the cable to it. Took apart the old set by hand, but needed pliers to pull the spring enough to attach the new cable.
Tested it before putting it all back up under the counter.
I swear it is BETTER than new. All for about $40!

Found a diagram of the door hardware and determined it had to either be a broken door spring or a door spring connector. It was the door spring connector.its the piece that goes from the door spring around the pulley to the connector mounting on the bottom of the door.to get at it you have to1. Take the two Phillip's head screws out of th ... Read more e washer about 2/3. The way up the frame that help hold the water in place.they are inside and very close to the front when the door is opened. Step 2. Pull the washer out of its enclosed area of the kitchen cabinet about 8 inches. That will expose the door springs, the door spring connectors on both sides of the door and the pullies that the connector are supposed to wrap around. The connectors are nylon line with plastic fittings on each end. These are what usually break (as in my case). I replaced both because one was broken and one was worn. Both the springs were fine.i replaced the connectors, pushed the washer back in to its original position, replaced the two side mounting screws. Job done, no problems, door now works fine. Total labor time, about 30 minutes. Only tools required are 1 screw driver and a pair of pliers to pull the spring down when attaching the new connectors.

Followed the video instructions