Upper Dishrack

The lack of instructions or accurate drawings in the Owner's Manual and on-line, from either KitchenAid or PartsSelect, made the job extremely difficult. It took my wife and I three hours to move the plastic parts that needed to be reused from the old rusty racks. With the racks costing half the original purchase price of the dishwasher, ... Read more I would not recommend replacing the racks. Better to find a model with stainless steel racks rather than the cheesy, vinyl-covered steel in the KitchenAid unit.

The parts were very expensive but a lot cheaper than buying a new dishwasher. The repair was very difficult and took 3 1/2 hrs. The parts came with no instructions. The schematic on the KitchenAid web site showed the parts but not how they all went together. I had to carefully note where the small parts, which had to be reused came from ... Read more on the old dishrack which was being replaced. I would recommend taking photos before taking apart the old rack. The dishrack was part was slightly different than the one ordered (I ordered one identical to the one I had and that is what was pictured on the web site) It did not curve up in front so the handle that says KitchenAid on it does not fit perfectly. They should indicate when a part is redesigned and the part # doesn't change. I couple of the old pieces that I had to reuse broke slightly, probably because they became stiffer with use, but were still usable. If you can afford a new dishwasher instead of replacing the parts, I would recommend that.