Part Location Diagram of WD12X10327 GE Upper Roller and Axle - Kit of 4
See part 700 in the diagram
Replacing your General Electric Dishwasher Upper Roller and Axle - Kit of 4
( Grid squares measure 1x1 inch )

Upper Roller and Axle - Kit of 4

Works With Model GSD2200G02WW!
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2 Reviews

Rated by 14 customers 

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Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.

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$25.77
In Stock
Fix Number: FIX3486910
Manufacturer #: WD12X10327
Manufactured by: GE
Works With Model GSD2200G02WW!

Product Description

If the upper rack in your dishwasher is not sliding in and out properly, the rollers may need to be replaced. Faulty rollers can also cause your rack to fall off the track, the door may not close properly, and can make the machine noisy while operating. To replace this part, you will need a flat blade screwdriver in order to remove the rail stop clips from the track, which allows you to completely remove the top rack from your dishwasher. Once you have the top rack on a suitable work surface, the old rollers easily pop off and the new ones can be clipped into place. This kit comes with four genuine OEM rollers and axles, which are white in color and made of plastic.

Videos For installing this part.

Replacing your Upper Roller and Axle - Kit of 4

Replacing your Upper Roller and Axle - Kit of 4

Questions and Answers

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Gary
February 6, 2023
Will the roller kit in the video work on an older model general electric diishwasher upper basket. Some of the rollers on my upper basket have worn and are no longer functional. The rollers are not identical to the ones indicated in the video but seemingly would work/fit in my dishwasher. So are the rollers indicated in the video universal & would they work on any model? If not, what rollers/part # would fit? Thanks!
For model number GLDA696M0SS
Hello Gary, thank you for contacting us. According to our research, the upper rack wheel, part number FIX1481882, is the compatible part for your model. It is sold individually. It allows the upper dishrack to slide in and out of the dishwasher. Glad to be of assistance!

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Installation Instructions Provided by Fix customers like you.

Average Repair Rating: 4.5 / 5.0, 14 reviews.
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  • Customer:
    Renee from North Chesterfield, VA
  • Parts Used:
    WD12X10327, WD12X10304
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
Broken roller wheel on the right side of upper rack.
I bought these parts for my girlfriend, had them sent to her house, and before I could get there to help her fix the dishwasher, she had done it herself! She reported that it was straightforward and was not nearly as difficult as she dreaded it would be. I think her comment was, 'I should have done this a LONG time ago vs just putting up with it being broken!' Don't be afraid to dig in there and do it yourself; you'll be amazed at the self-confidence and sense of satisfaction you get from the repair.
15 of 26 people found this instruction helpful.
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  • Customer:
    Don from Little Egg Harbor, NJ
  • Parts Used:
    WD12X10327
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
Upper Rollers on top rack went bad
The rollers roll inside of a 'C' shaped channel that is capped on both ends with a plastic insert. The most confusing problem was how to get the plastic inserts out without breaking them. The trick to removing the end cap on each side is to pry the rear tab on the cap backwards until it clears the C channel then it can easily be moved outside of the channel and the end cap comes out easily. After both end caps are removed the entire top rack slides out and the new rollers can be easily snapped in place. Once you know the trick about the end caps, they can be easily popped back in place to secure the top rack again.
7 of 14 people found this instruction helpful.
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  • Customer:
    Thomas from Boulder, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
Just old.
You have the best repair-parts site on the web. Easy to navigate and purchase, the parts arrived on time and the instructions were clear and accurate. Nice!
6 of 6 people found this instruction helpful.
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  • Customer:
    Richard from Gallup, NM
  • Parts Used:
    WD12X10327
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
The 2 top front rollers had come apart, which made the rack hard to slide out and the rollers come apart. Would not hold any weight.
I used the flat screwdriver to pry the end cap (2) from each of the slide rail's. Then pulled the rack out and removed all 4 of the roller and Axle. To remove them, they just are clipped onto the rack so just in clip them. You might want to use the screwdriver. Snap the new ones into place and slide the rack back in the rail's and put the end caps back on. Job complete.
6 of 7 people found this instruction helpful.
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  • Customer:
    Myron from Pembroke Pines, FL
  • Parts Used:
    WD12X10327
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
rollers broke loose
remove end caps remove upper rack remove roller assemblies and replace with new ones install rack and replace end caps. note buy new end caps at the same time they are cheap and make the job easier
5 of 5 people found this instruction helpful.
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  • Customer:
    JAMES from OLIVEHURST, CA
  • Parts Used:
    WD12X10327
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
Upper rack would not stay in wheel track because wheel axel was broken.
Removed the side track keeper wheels and rack rail. Removed end stopper in rack rail ends. Replaced all four rollers and axels. NOTE: The removal of the track end piece was tricky but by turning the keeper CCW the stopper came right out and I was able to replace the old wheels and then reassemble the racks and axels. Piece of cake.
5 of 5 people found this instruction helpful.
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  • Customer:
    SARA from WEBSTER, NY
  • Parts Used:
    WD12X10327
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
Broken axel on upper drawer
Slide the drawer part of the way out. Using the screwdriver, pry the end caps off off the drawer glides. Snap the roller/axle off of the drawer and remover the wheel from the glide. Replace the axle/roller. Put the end caps back on. WATCH THE INSTALLATION VIDEO! IT IS VERY HELPFUL!
5 of 5 people found this instruction helpful.
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  • Customer:
    michael from malden, MA
  • Parts Used:
    WD12X10327
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
Top roller on basket broke off
Super easy to change just remove old part (made of plastic) with pliers and simply snap on new parts could not be any more simple
5 of 6 people found this instruction helpful.
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  • Customer:
    Larry from Louisville, KY
  • Parts Used:
    WD12X10327
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
replace upper roller and axle
removed upper basket from dishwasher. remove old roller and axles (4). These slip off of basket. Mine were brittle and actually broke off. Slip new rollers in place; install basket. To remove basket you need to remove clips from front channels. Pull inside flap down and it will come out; reverse process to install.
5 of 6 people found this instruction helpful.
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  • Customer:
    Ivan from SPRINGFIELD, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
Dishwasher stopped flushing water
First, emptied the dishwasher of all items and water.
Second, checked to see if there were any clogs.
Third, found make and model of the dishwasher and looked it up in Fix.com
Fourth, found the issue - drainplug needed replacing.
Fifth, ordered the correct OEM parts.
Sixth, installed and tested - works like new.
5 of 7 people found this instruction helpful.
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Customer Reviews
Average Rating: (2 Reviews)
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Model Compatibility
This part works with the following models:
Fix Number: FIX3486910
Manufacturer Part Number: WD12X10327
Brand
Model Number
Description
General Electric
1200L02
Dishwasher - DISHWASHER
Kenmore
18385
Dishwasher - DISHWASHER
General Electric
3000B10
Dishwasher - DISHWASHER
General Electric
3000W10
Dishwasher - DISHWASHER
Kenmore
361402891
Dishwasher - Kenmore Dishwasher Model 36.1402891 (361402891, 36 1402891) Parts
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3631401592
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3631401890
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3631401891
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3631401892
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3631402190
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