General Electric Dishwasher Upper Roller and Axle - Kit of 4 WD12X10327 | Fix.com

Upper Roller and Axle - Kit of 4

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3486910-1-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4
3486910-2-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4
3486910-3-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4
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Part Description:
This is a kit of 4 upper rollers and axles.
This part fixes the following symptoms: Door won’t close, Not cleaning dishes properly, Noisy, Door latch failure.
This part works with the following brands:
Part number cross reference:
This part works with the following products:
Dishwasher.

Installation Videos

Replacing your General Electric Dishwasher Upper Roller and Axle - Kit of 4
Watch this how to video with simple, step-by-step instructions for a successful DIY repair.
Fixes the following symptoms:
  • Door latch failure
  • Door won’t close
  • Noisy
  • Not cleaning dishes properly
Tools used for this repair:
  • Small flat blade screw driver

Installation Instructions

Showing 1-10 of 13 Instructions
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Broken roller wheel on the right side of upper rack.

I bought these parts for my girlfriend, had them sent to her house, and before I could get there to help her fix the dishwasher, she had done it herself! She reported that it was straightforward and was not nearly as difficult as she dreaded it would be. I think her comment was, 'I should have done this a LONG time ago vs just putting up with it being broken!' Don't be afraid to dig in there and do it yourself; you'll be amazed at the self-confidence and sense of satisfaction you get from the repair.

Were these instructions helpful?

1 of 1 people found these instructions helpful
Parts Used: Upper Roller and Axle - Kit of 4 , RACK SLIDE END CAP
Difficulty Level: Easy
Total Repair Time: 15 - 30 mins
Tools: Screw drivers
Customer: Renee from North Chesterfield, VA

The 2 top front rollers had come apart, which made the rack hard to slide out and the rollers come apart. Would not hold any weight.

I used the flat screwdriver to pry the end cap (2) from each of the slide rail's. Then pulled the rack out and removed all 4 of the roller and Axle. To remove them, they just are clipped onto the rack so just in clip them. You might want to use the screwdriver. Snap the new ones into place and slide the rack back in the rail's and put the end caps back on. Job complete.

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0 of 1 people found these instructions helpful
Parts Used: Upper Roller and Axle - Kit of 4
Difficulty Level: Really Easy
Total Repair Time: Less than 15 mins
Tools: Screw drivers
Customer: Richard from Gallup, NM

Upper rollers on top rack went bad

The rollers roll inside of a 'C' shaped channel that is capped on both ends with a plastic insert. The most confusing problem was how to get the plastic inserts out without breaking them. The trick to removing the end cap on each side is to pry the rear tab on the cap backwards until it clears the C channel then it can easily be moved outside of the channel and the end cap comes out easily. After both end caps are removed the entire top rack slides out and the new rollers can be easily snapped in place. Once you know the trick about the end caps, they can be easily popped back in place to secure the top rack again.

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0 of 1 people found these instructions helpful
Parts Used: Upper Roller and Axle - Kit of 4
Difficulty Level: Easy
Total Repair Time: 15 - 30 mins
Tools: Screw drivers
Customer: Don from Little Egg Harbor, NJ

Just old.

You have the best repair-parts site on the web. Easy to navigate and purchase, the parts arrived on time and the instructions were clear and accurate. Nice!

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0 of 1 people found these instructions helpful
Parts Used: Lower Dishrack with Wheels , Upper Roller and Axle - Kit of 4 , RACK SLIDE END CAP
Difficulty Level: Really Easy
Total Repair Time: Less than 15 mins
Tools: Pliers
Customer: Thomas from Boulder, CO

Top roller on basket broke off

Super easy to change just remove old part (made of plastic) with pliers and simply snap on new parts could not be any more simple

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0 of 1 people found these instructions helpful
Parts Used: Upper Roller and Axle - Kit of 4
Difficulty Level: Really Easy
Total Repair Time: 15 - 30 mins
Tools: Pliers
Customer: michael from malden, MA

The upper deck was not sliding well at all and one of the wheels kept coming off so I figured I should replace them all good thing I did , it works 100% better now and I'm very thankful I was able to just buy the axel set ??

I pryed out the end caps and pulled out the old wheels and snapped on the new ones slid it back in and capped them off ... Be careful not to pop the end caps off. Luckily they are flexible and bend easily . I'm glad it worked relatively easy !!.... thank for fast delivery !!!

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0 of 1 people found these instructions helpful
Parts Used: Upper Roller and Axle - Kit of 4
Difficulty Level: Very Easy
Total Repair Time: 15 - 30 mins
Tools: Screw drivers
Customer: Mike A from Mckinney, TX

Rollers broke loose

remove end caps remove upper rack remove roller assemblies and replace with new ones install rack and replace end caps. note buy new end caps at the same time they are cheap and make the job easier

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0 of 1 people found these instructions helpful
Parts Used: Upper Roller and Axle - Kit of 4
Difficulty Level: Very Easy
Total Repair Time: Less than 15 mins
Tools:
Customer: Myron from Pembroke Pines, FL

Upper rack would not stay in wheel track because wheel axel was broken.

Removed the side track keeper wheels and rack rail. Removed end stopper in rack rail ends. Replaced all four rollers and axels. NOTE: The removal of the track end piece was tricky but by turning the keeper CCW the stopper came right out and I was able to replace the old wheels and then reassemble the racks and axels. Piece of cake.

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0 of 1 people found these instructions helpful
Parts Used: Upper Roller and Axle - Kit of 4
Difficulty Level: Really Easy
Total Repair Time: 30 - 60 mins
Tools: Screw drivers
Customer: JAMES from OLIVEHURST, CA

Replace upper roller and axle

removed upper basket from dishwasher. remove old roller and axles (4). These slip off of basket. Mine were brittle and actually broke off. Slip new rollers in place; install basket. To remove basket you need to remove clips from front channels. Pull inside flap down and it will come out; reverse process to install.

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0 of 1 people found these instructions helpful
Parts Used: Upper Roller and Axle - Kit of 4
Difficulty Level: Very Easy
Total Repair Time: 15 - 30 mins
Tools:
Customer: Larry from Louisville, KY

Replacing rollers and axle as well as rack slide end cap

Watch the video for the repair. Even for a novice like me,the repair was very easy. With new parts,older machine works like new.

Were these instructions helpful?

0 of 1 people found these instructions helpful
Parts Used: Upper Roller and Axle - Kit of 4 , RACK SLIDE END CAP
Difficulty Level: Easy
Total Repair Time: Less than 15 mins
Tools: Screw drivers
Customer: Elvis A from Metairie, LA
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Model Cross Reference List

This part works with the following models:

Fix Number: FIX3486910
Manufacturer Part Number: WD12X10327


Brand Model Number Description
General Electric1200L02Dishwasher - DISHWASHER
Kenmore18385Dishwasher - DISHWASHER
General Electric3000B10Dishwasher - DISHWASHER
General Electric3000W10Dishwasher - DISHWASHER
Kenmore3631401190Dishwasher
Kenmore3631401191Dishwasher
Kenmore3631401590Dishwasher
Kenmore3631401591Dishwasher
Kenmore3631401592Dishwasher
Kenmore3631401890Dishwasher
Kenmore3631401891Dishwasher
Kenmore3631401892Dishwasher
Kenmore3631402190Dishwasher
Kenmore3631402191Dishwasher
Kenmore3631402192Dishwasher
Kenmore3631402590Dishwasher
Kenmore3631402591Dishwasher
Kenmore3631402592Dishwasher
Kenmore3631402890Dishwasher
Kenmore3631402891Dishwasher
Kenmore3631402892Dishwasher
Kenmore36314031000Dishwasher
Kenmore36314031001Dishwasher
Kenmore36314032000Dishwasher
Kenmore36314032001Dishwasher
Kenmore36314038000Dishwasher
Kenmore36314038001Dishwasher
Kenmore36314039000Dishwasher
Kenmore36314039001Dishwasher
Kenmore3631404193Dishwasher