Have you ever purchased from us before?
Thank you for helping make our site better.
We sell millions of similar parts. Your model number is key to finding the right part for your product.
With your model number we can show you:
Need help finding your model number?
For help finding your model number, check out our Model Number Locator
to view the most common locations.
Model numbers are usually located on a metal tag somewhere on your product.
Model numbers can be made up of numbers, letters, or a combination of both.
They may also include the brand name or year of production. Here are some examples:
The model number on your owner's manual may be incomplete as manufacturers often print one manual
for a group of models. It's best to locate the model number directly on your product.
The numbers printed or stamped on the part itself are often only for identification during
the manufacturing process and may not be the actual part number. The best way to find your
part is by search with your product model number.
Your part is in one of our warehouses and can be shipped immediately.
Most in stock parts ship within 24 hours.
New stock is on the way! On order parts usually ship within 7 business days.
These items are not in stock at our warehouse but we'll order one in just for you!
Special order items usually ship within 10 business days.
If your part is no longer available (NLA) it means the manufacturer is no longer
making this part and it won't be available for purchase.
We use your email to send you details related to your order, including order
confirmation, shipping, and tracking information. We hate spam
as much as you do and we won't sell your address to any third-party company.
You can check your order status here.
After placing an order you have 30 minutes to cancel.
You can cancel an order by contacting Customer Service.
If your order is cancelled, you will not be charged for shipping.
Please allow 2-3 business days for your refund to appear on your credit card.
Yes. Some of the parts we sell are eligible for mail-in rebates since we can recycle them.
We will display any applicable rebates in your shopping cart. To redeem your rebate,
contact Customer Service after you have received your part.
We offer three shipping options:
Anywhere within the United States except Hawaii, Alaska, Puerto Rico, and US
offshore territories. Please note that we are unable to ship to PO boxes,
including APO/FPO US military bases.
Fix currently does not ship to PO boxes, including APO/FPO US military bases.
When shipping oversized items or large orders, there may be additional shipping costs.
You will be contacted by Customer Service to discuss these costs prior to your order
shipping. We will never charge you additional fees without your permission.
Your order may be backordered with the manufacturer or lost in transit. If you
haven't received your order, contact Customer Service
for more information.
Fix offers 365-day returns on all parts that have not been installed. If you wish to make a return,
contact Customer Service for a return authorization.
You may be asked to return the part to our warehouse.
Please allow 7-10 business days after the part has been received in our warehouse for your refund to appear on your credit card.
Please note we can only accept returns on items that have not been installed.
You can the check status of any refund in your
or by checking your order status
If a part arrives damaged we will ship you a new one as fast as possible.
Contact our Customer Service
within 10 days of receiving a damaged part and we'll take care of the rest.
Fix offers a one-year warranty on all parts it sells. If your part fails within the first year,
contact Customer Service for a replacement.
You can check the status of your mail-in rebate in your
or by checking your order status
Fix offers multiple payment methods:
Fix ensures a safe shopping experience by using industry-standard security measures.
As part of our commitment to privacy, our site is tested daily by third-party security experts.
Fix makes every effort to protect your information while shopping with us. We only use your
credit card details for your purchase and do not store any credit card information.
You can always contact our Customer Service at
to place an order directly through our representatives.
This guide explains the difference between infrared and tradition…