Job Posting: Junior IT Systems Administrator | Fix.com

Careers

Junior IT Systems Administrator

Dartmouth, Nova Scotia

About Us

Fix.com is a division of Eldis Group Partnership (EGP), an e-commerce company with offices in the USA and Canada, headquartered in Nova Scotia. We help people fix their home appliances, outdoor power tools, and lawn equipment. EGP operates a family of websites and has been online since 1999. We provide consumers with the parts and know-how to fix their products, offering the internet’s largest collection of replacement parts, step-by-step installation instructions, and videos. EGP is committed to helping consumers repair rather than replace their products.

Role Description

We are currently seeking a Junior IT System Administrator to join our support team to assist users on-site and in remote offices with application, troubleshooting windows or other system problems, installing software, and maintaining printers.

The primary role will be supporting users in their daily tasks to ensure that a reliable and robust IT platform is available to all. A high customer service focus is critical in the role, and a strong technical skill set is a must.

Main Responsibilities
  • Server and desktop support duties for our internal team for the day-to-day operations for employees (PC support, server maintenance and troubleshooting
  • Occasional after hours support and maintenance requests, pro-active response for outages
Education/Experience
  • Technology Diploma, Degree or relevent experience (minmum 2-4 years)
  • Experience with supporting end-users in a system administration role
Required Qualifications
  • Windows 7 & 10 desktop support, laptops, desktops, printers, other hardware
  • Office 365 (Outlook, OneDrive, SharePoint, Office 2016)
  • Windows networking, DNS, DHCP
  • Linux administration (Ubuntu, CentOS)
  • Virtual servers, including VMWare ESX
  • Be able to work in Canada legally
Qualifications Considered an Asset
  • Advanced networking, VLANs, redundant networking, firewalls, routing
  • Windows Server (2003-2016) Administration
  • Mac desktop experience
  • Microsoft SQL support experience
  • PowerShell scripting
  • Documentation/Library creation
  • Experience with load balancing, IIS and other web technologies

This is a full-time, in-person position (not telecommuting) working out of our Dartmouth office location. Qualified applicants are asked to apply through Career Beacon and to please apply no later than Friday, March 1st, 2019 by 5:00 pm.

We appreciate all expressed interest in this position; however, only the candidates selected for an interview will be contacted. No phone calls, please.

We encourage applications from all qualified individuals, including Aboriginal peoples, persons with disabilities, members of visible minorities and women. Members of designated groups are encouraged to self-identify. All qualified candidates are encouraged to apply; however, Canadian Citizens and Permanent Residents will be given priority.