Job Posting: Customer Service Representatives | Fix.com

Careers

Inbound Telephone Customer Service

About Us

We are an e-commerce company with offices in Canada (Dartmouth and Truro, NS) and the U.S. (Salt Lake City, UT). We’ve been helping people fix things since 1999 and have grown to be a market leader for replacement parts throughout North America. We’re always looking for smart, creative people to join our team. We’re growing and we are currently looking for permanent full-time Inbound Telephone Customer Service Representatives (CSRs), for our Truro location, that will be required to provide a high level of customer service to our clients at all times while striving to achieve business targets through superior telephone and communications skills.

We offer:
  • Starting wage is $10.85/hour
  • Merit Increases based on performance are presented semi-annually
  • Training Program and on-going support
  • Vacation and holiday pay
  • Benefits after 3 months, with Health Premiums 100% paid by the company
  • Full-time Hours 40 hours/week
  • Possibility to work from home
Employee Perks:
  • Newly Renovated Call Center
  • Your own cubicle and equipment
  • Newly Renovated Kitchen equipped with microwaves & fridges
  • Free Hot Beverages
  • Vending Machines snacks offered at cost
  • Free Fresh Fruit Daily
  • Ocassional catered lunches
  • Friendly atmosphere

We will be administering standardized testing as part of the selection process. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

To apply simply apply click on the link below and follow the steps as outlined. http://www.ondemandassessment.com/verify/apply/RSmByDy/hETDnChE

*Please note that a computer, mouse and keyboard are required to complete our basic skills testing, a tablet or mobile device will not allow you to complete the testing properly. If you do not have the proper equipment or require assistance to complete the testing please send your resume to careers@fix.com. Should you be selected, we will arrange for you to complete the testing.

We are proud to be an Equal Opportunity Employer! If you have a disability or special need that requires accommodation, please let us know by sending an email to the above email address.